Business Analyst

Years of experience	3+
Language	English

Duties and responsibilities

• Participate in customer workshops and requirements planning meetings with product managers, ADMs, product specialists and architects.
• Be responsible for capturing business requirements from customers and documenting them for final sign-off.
• Develop functional specification documents with user journeys, user stories, data flows, sequence diagrams and Editorial requirements for web applications.
• Act as a liaison between business customers and digital development teams on web-based projects.
• Produce user stories, wireframes and functional specification documents for development teams to understand project requirements.
• Develop standard reports based on key performance indicators (KPIs).
• Provide integrated marketing analytics solutions across digital channels to improve client decision making.
• Understand and evaluate the technical constraints (if any) when discussing proposed solutions and be able to quickly identify them so that they can be addressed in project design.
• Understand the product features and functionality in detail and be able to discuss these with clients.
• Manage issues and risks related to requirements.
• Have exposure to digital marketing and technology; including web analytics, email marketing, search marketing, social media, and conversion marketing.

Requeirements

• Bachelor’s degree with additional education/training in a business functional area or equivalent. 
• 3+ years of industry experience documenting requirements in a customer-facing role in a related field.
• Familiarity with standard project management principles and practices.
• Excellent analytical skills.
• Excellent communication skills, both written and verbal and interpersonal skills.
• Excellent organizational skills.
• Good understanding of usability/interaction design is a plus.

Client

A global leader in gaming, who deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Gaming Machines and Lotteries to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, company’s solutions deliver unrivaled gaming experiences that engage players and drive growth.

The company has a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, creating value by adhering to the highest standards of service, integrity, and responsibility.